Unlimited Email Verification.
Zero Recurring Fees.

1. Satisfaction Guarantee

Mailzeno offers a 14-day limited refund guarantee from the date of purchase. If the Software does not function as described and our support team cannot resolve the issue, you may request a refund within the 14-day window.

2. Eligibility Conditions

• Request submitted within 14 calendar days of purchase.
• The Software has processed fewer than 500 email addresses total.
• Customer has contacted support and allowed 48 business hours for a resolution attempt.
• The license key has not been shared or used on more than one machine.

3. Non-Refundable Circumstances

• Request after the 14-day period has expired.
• License used to verify more than 500 email addresses.
• Device does not meet minimum system requirements (Windows 10 or later).
• Customer changed their mind or found an alternative.
• Violation of the Terms of Service or EULA.
• Issues caused by the customer's own network, firewall, or ISP.

4. Partial Refunds & Transaction Fees

All approved refunds are subject to deduction of payment processing fees (typically 3–5%) charged by Lemon Squeezy. Any applicable taxes remitted at purchase are also non-refundable.

5. License Key Revocation

Upon refund approval, the license key will be permanently deactivated. Continued use after refund violates the EULA.

6. Dispute Resolution

Mailzeno maintains server-side tamper-proof usage logs per license. These logs are the authoritative record in any dispute.

7. How to Request a Refund

Contact support with subject "Refund Request — [Your Order ID]" including your order number, email used at checkout, and description of the issue. We respond within 2–3 business days.

8. Amendments

Mailzeno reserves the right to modify this policy at any time. Continued use of the Software constitutes acceptance.